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Flamingo Estate is a home for radical pleasure — a place to bathe, eat, and bask in nature's most precious ingredients.
I ordered the box as a gift for a friend who had suffered a bereavement - it was delivered very chewed up as if it had been driven over and all the products inside were damaged.
Scent |
Rated 1 out of 5
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Burn Time |
Rated 1 out of 5
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I'm so sorry that this happened. Thank you for letting us know! I have reached out to you directly via email to arrange replacements.
The perfect gift bundle to give to someone! Everything smells incredible and the packaging is so cute.
Scent |
Rated 5 out of 5
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Burn Time |
Rated 5 out of 5
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The perfect gift, the recipient loved it!
Scent |
Rated 5 out of 5
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Burn Time |
Rated 5 out of 5
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I have left a message with your customer service in regards to the problem. It is not the product and presentation, that is all wonderful. I even ordered two gifts for friends!! I then ordered your shampoo and conditioner. So...... here is the problem. The first box, the hand soap pump did not work. I have been pouring it from the container. I received the shampoo and conditioner and the shampoo pump not only does not open, the tube fell into the bottle and I cannot reach it without pouring out the product. VERY disappointing. Them on top of it I am worried the gifts I sent had problems, how embarrassing. I wrote a note to your customer service to complain but have not heard back from them. Your products are fabulous but do not like your pumps.
Scent |
Rated 5 out of 5
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Burn Time |
Rated 5 out of 5
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Thank you for sharing this feedback and I'm sorry that you were having trouble with the pumps. We replied to your email last week and we are in process of replacing your pumps :)
Great for gifts!
Scent |
Rated 5 out of 5
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Burn Time |
Rated 5 out of 5
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