You can always access your Member portal by clicking here.

Points are our new way to reward our community. Every time you purchase or engage with the brand, you earn them. There is no wrong way to use your points. Use points immediately as a discount on your next order or save your points for exclusive items, events, or once-in-a-lifetime access. It’s always up to you.

Points never expire. You can hoard for as long as you like and save for something big, or use immediately on your next order.

Sign up or log in through the account page using the same email address at checkout. Once you’ve signed in, your perks will automatically apply and will be listed in your Member page.

All active and previous Challenges will be shown on the Member page > Challenge.

Please email concierge@flamingoestate.com with your Order # and we will add it to your account.

Free shipping is automatically applied at checkout. No code needed. Fresh produce items are available only by Local Delivery.

Please reach out to concierge@flamingoestate for support. We can help ensure that your Membership does not automatically renew after your first year ends. There are no termination fees or hidden costs to cancel, but we do not provide refunds or credits, including partially used billing periods.

Yes. Members pay $98 once a year to access all membership benefits. If you do not cancel upon the end of the first year, the cycle will automatically renew and you will be charged again.

Yes. Once you sign up, you’ll be prompted to create an account (if you don’t already have one), which will grant you access to all your Member perks.

No. But we love your enthusiasm.

This issue usually arises when an account hasn’t been activated yet. When signing up for Membership, an account activation email should have been sent right away. Once locating that email, you should be able to activate your account immediately. Please reach out to concierge if this issue continues to persist. We’re eager to help!

Once you're signed in to your account, you can add your gift to your order directly from your basket. Each season, we will offer members a new gift with purchase. You can only redeem your gift once per quarter. When we switch our seasonal gift, the prompt to add your gift will reappear in your basket.